As a home care patient, you have the right to be informed of your rights and responsibilities before the initiation of care/service. If/when a patient has been judged incompetent, the patient's family or guardian may exercise these rights as described below as they relate to:
PATIENT RIGHTS, you have the right to:
1. To receive services appropriate to your needs and expect the hospice organization to provide safe, professional care at the level of intensity needed, without lawful restriction by reason of age, sex, race, creed, color, national origin, religion or disability.
2. To have access to necessary professional services 24 hours a day, 7 days a week.
3. To have your pain management needs recognized and addressed as appropriate.
4. To be informed of services available.
5. To be informed of the ownership and control of the organization.
6. To be told on request if the organization's liability insurance will cover injuries to employees when they are in your home, and if it will cover theft or property damage that occurs while you are being treated.
PATIENT CARE, you have the right:
1. To be involved in your care planning, including education of the same, from admission to discharge and to be informed in a reasonable time of anticipated termination and/or transfer of service.
2. To receive reasonable continuity of care.
3. To be informed of your rights and responsibilities in advance concerning care and treatment you will receive, including any changes, the frequency of care/service and by whom (disciplines) services will be provided.
4. To be informed of the nature and purpose of any technical procedure that will be performed, including information about the potential benefits and burdens as well as who will perform the procedure.
5. To receive care/service from staff that are qualified through education and/or experience to carry out the duties for which they are assigned.
6. To be referred to other agencies and/or organizations when appropriate and be informed of any financial benefit to the referring agency.